Capacity, a St. Louis-based CX automation provider, on May 26 launched the AI Analytics Assistant, a feature that lets customer experience, contact center and operations leaders query interaction data ...

Download Mode Analytics to turn business data into clear answers with collaborative reports, visual exploration, and fast SQL workflows. Built for teams, it helps analysts share insights, automate ...

In this post, we will show you how to create email templates in the new Outlook app for Windows 11. Creating email or message templates in Microsoft Outlook (classic) involved manually composing an ...

A new tool from Google Cloud aims to improve the accuracy of AI agents querying databases in multi-agent systems or applications. However, to create that necessary understanding, enterprise teams ...

Artificial intelligence is changing how organisations use data. Tasks that once required complex queries and manual analysis can now be done in minutes with modern analytics platforms. Because of this ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Erik Steiger discusses the operational pain ...

For months, extremely personal and sensitive ChatGPT conversations have been leaking into an unexpected destination: Google Search Console (GSC), a tool that developers typically use to monitor search ...

Enterprise AI has a data problem. Despite billions in investment and increasingly capable language models, most organizations still can't answer basic analytical questions about their document ...

Ask Studio is an AI chat interface in YouTube Studio that can summarize analytics data. It provides data through conversational, real-time answers. Ask Studio available in the United States and ...

AI Overviews drive 10% more queries for searches that show them. Search revenue grew 12% year-over-year. Google processes over 980 trillion tokens monthly. Google’s Q2 earnings show AI Overviews are ...