A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...
Adobe added the option to mark fields that can be filled out with text, boxes that can be checked, and other helpers for form completion at least a decade ago–so long ago, it’s hard to find out when.
A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.
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