Spread the love“`html Salesforce report building is an indispensable skill for anyone looking to harness the full potential of Salesforce as a Customer Relationship Management (CRM) platform. Whether ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation.

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book appointments and even get parking tips with the help of Agentforce, Salesforce Inc.

Connecting different software systems is a big deal for businesses these days. When things work together smoothly, jobs get done faster and better. Salesforce is a major player in customer ...

Data API Builder helps developers expose database objects through REST and GraphQL without building extensive custom data access code. Steve Jones' Visual Studio Live! San Diego 2026 session will show ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Who needs more than two employees when artificial intelligence can do so many corporate tasks? It’s super efficient — and a little bit lonely. Who needs more than two employees when artificial ...

As part of the wider ongoing push to ‘Agentforce-ize’ everything, Salesforce recently introduced Agentforce Contact Center, pitched by the firm as: the only contact center solution that unifies voice, ...

Salesforce has chosen Enterprise Connect 2026 as the launch venue for Agentforce Contact Center, its native, agentic contact center as a service (CCaaS) solution. In a newsroom post today, the company ...

AI Economy: A team of three developers in Mexico is facing a roughly 455× increase in monthly AI service expenses after an API key associated with their project was allegedly compromised. The key was ...

Salesforce's results for the January quarter surpassed LSEG consensus, while the software company's full-year revenue picture did not. Investors have been hammering software stocks in recent weeks ...