Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

Online content moderation is a moral minefield, especially when freedom of expression clashes with preventing harm caused by misinformation. A study by a team of researchers from the Max Planck ...

OpenAI developed an AI moderation system using GPT-4. It aims to moderate content faster and more consistently than humans. This could reduce the mental health burden on human moderators. OpenAI ...

Evelyn Douek, BKC Faculty Associate, writes about how to improve content moderation. "Content moderation should be understood as a project of mass speech administration and that, looking past a ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Alex Popken was a longtime trust and safety executive at Twitter focusing on content moderation before leaving in 2023. She was the first employee there dedicated to moderating Twitter’s advertising ...

Happy Tuesday! I’m celebrating my independence from waking up every morning to see if the Supreme Court has finally ruled in the NetChoice cases. Send news tips and fireworks emojis to: ...

Let’s face it—we all want to be creators of our futures. Society today places a premium on personal authenticity despite social media making it difficult to stand out in a crowd. It’s not just a ...

True, Aristotle’s extolling of moderation has survived the millennia. But that "Golden Mean" seems to be outweighed today by a preference for extremism—yes, political but also otherwise. As a small ...