— a fintech company that offers banking services purely online — contacting customer service is straightforward. Although there are no in-person branches, you have the option to call, send a chat ...

Chime remains popular with consumers despite a misstep last summer. The neobank faced the wrath of customers after a slew of accounts were closed, and the account owners were unable to access their ...

The neobank Chime is coping with growing pains, including a surge in customer complaints about suddenly closed accounts. Processing Content At the end of June, the data firm Apptopia declared Chime to ...